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For verified accounts, withdrawals are approved manually.
support.faqH
How long do crypto withdrawals take?+
USDT withdrawals on TRC-20 are approved manually: up to 2 hours, often less.
How does verification work?+
From Account > Verification: document, proof of residence and selfie. Reviewed within 24 hours.
I forgot my password+
Use the reset link on the login page: you get the email in a minute.
Can I have more than one account?+
No: one account per person. Multi-accounting leads to closure and confiscation.
How do I close my account or self-exclude?+
From the Responsible Gaming page: you choose the break that fits.